Frequently asked questions
Everything you need to know about your Nines.
What materials are your shoes made from?
Our shoes are crafted from genuine leather, selected for its comfort, durability, natural feel and the way it ages over time. Each pair is made with care, so you can enjoy wearing it season after season.
Can I choose a different colour or customise the sole?
Yes, we offer customisations depending on the design. Pricing for custom orders varies according to your request. Please email contact@ninebyjanine.com or call or WhatsApp us on +91 79777 05268 to discuss your options before placing an order.
Is cash on delivery (COD) available?
Not at the moment. We currently accept online payments only.
Can I wear your sandals all day?
Our sandals are designed with everyday comfort in mind. Most of our collection features flats with cushioned insoles for a softer feel underfoot. We personally test our designs, though comfort will depend on the style and individual fit.
Still have a question? Get in touch.