From our hands
to yours.

Free shipping on every order. No additional shipping charge is applied at checkout.

We aim to deliver orders within approximately 8–10 days after order confirmation. Orders placed during holidays or weekends are processed on the next working day. Unforeseen circumstances, festivals, weather and courier disruption may extend delivery times.

Orders are prepaid, and cash on delivery is not available. Delivery depends on courier coverage. If your shipping address cannot be served, our team will contact you to explore an alternative.

Once an order has been dispatched, we cannot redirect or cancel the order. For assistance, please contact us as soon as possible.

If the fit is not right, you may request an exchange for the same style and colour, subject to the conditions below. Please contact our team first for instructions; do not send a pair back without coordinating the request.

The sandals must be unused and in the same condition in which they arrived. Try them on a carpeted surface, keep the original shoe box and packaging, and include proof of purchase. The shoe box is treated as part of the product.

Custom orders for fit or colour are not eligible for standard fit exchanges. Minor colour variations between screen images and the physical product are not grounds for a standard exchange. Individual requests remain subject to applicable consumer rights.